Support isn't only about tasks. It's about connection, conversation, and feeling genuinely cared for. Our companionship service is designed for people who may feel lonely or isolated, or who simply benefit from a warm, familiar presence — someone to share the ordinary moments that make life feel a little fuller.

Whether it's a cup of tea and a good chat, a gentle walk, or just having someone there — we're here to bring warmth, reassurance and meaning into everyday life.

Our Support Services Includes:

Conversation and connection

Genuine, unhurried visits — chatting, watching TV together, or simply enjoying quiet company.

Getting out and about

Fresh air, gentle walks, local outings, or accompanying to social activities like bingo nights or day centres.

Light tidying, simple meal preparation, errands, prescriptions and accompanying to appointments.

Gentle help at home

Emotional reassurance

Regular, familiar visits that provide continuity, stability and a sense of being cared for.

Bringing nature into the home

One of the things that sets our companionship service apart is the gentle, meaningful role plants and flowers play in it. In partnership with Blooms & Candy Flower Studio in Hayes, we weave a little nature into the everyday — because small things can shift a mood, create routine and bring real pride into a home.

Caring for houseplants together and keeping them healthy

Occasionally bringing fresh seasonal flowers or a new small plant

Sharing simple, easy-to-follow plant care tips

In partnership with Blooms & Candy Flower Studio, Hayes

Tea & Blooms Social Afternoons

Something a little special — hosted by Blooms & Candy and Ember Vale together

We invite the people we support to join our Tea & Blooms Social Afternoons — relaxed, welcoming gatherings where there's no pressure, no agenda, and plenty of tea and biscuits. Simple flower arranging, gentle plant activities and warm conversation in a space that feels like it belongs to everyone who walks in.

Companionship doesn't just happen at home — it grows through shared experiences.

Small fixes, before they become big worries.

A loose handle, a blown bulb, a minor fitting that's been bothering someone for weeks — small household issues can quietly erode a person's sense of safety and comfort at home. Our friendly in-house handyman service takes care of these things calmly and respectfully, so people can feel at ease where they live.

• Fixing loose handles, hinges or minor fittings

• Changing light bulbs and basic home fixtures

• Small adjustments to improve safety around the home

• General minor repairs that don't require specialist contractors

Light home repairs

Light-touch support, meaningfully delivered.

Our companionship service is suitable for adults whose needs don't require full-time care, but who benefit from consistent, professional support and a reliable friendly presence. We work with individuals, families and professionals to make sure every arrangement is tailored, transparent and right for the person.

This service may be a good fit for adults who...

Live independently but benefit from regular reassurance - Experience loneliness or reduced social engagement - Have mild health or mobility considerations - Are living with or managing a terminal illness - Are transitioning from hospital or temporary accommodation - Require light-touch structured oversight

Who this service is for

How the Service Works

Simple, personal and built around the individual.

We begin by getting to know the person properly — their preferences, their strengths, their goals and anything we should be mindful of. From there, everything is planned and reviewed with them, not for them.

Initial Assessment

A structured wellbeing assessment identifies individual preferences, strengths, goals, and any relevant risks

Personalised Support Plan

A clear written plan sets out agreed visit frequency, scope of support, and intended outcomes.

Ongoing Review

Support is reviewed regularly to ensure it continues to promote independence and positive outcomes.

Scheduled Visits

Support can range from flexible weekly visits to more structured multi-visit arrangements, depending on individual need.

Professional Standards & Safeguarding

Warmth and rigour, together.

Our companionship service may feel informal — and that's intentional — but it is backed by robust governance and clear professional standards. Even within light-touch support, we maintain the same commitment to safety, transparency and accountability that runs through everything we do at Ember Vale.

Documented support plans - Risk assessments - Visit records and outcome monitoring - Clear professional boundaries - Safeguarding procedures - Transparent communication

Get in touch

Ember Vale

62 Braemar Gardens, West Wickham, Kent, BR4 0JW

03335770071

Rebuild, rediscover, and reclaim your life.

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